Event App Guide: Download, Login & Access Your Festival Information

Event App Guide: Download, Login & Access Your Festival Information

How do I download and log in to the event app?

Once you’ve booked your ticket, you’ll receive a confirmation email with a link to the event app. You can also download it from the App Store or Google Play by searching for “Zoho Backstage for Attendees.”

Here’s how to get started:

  1. Open the app and search for “London Festival of Writing 2026.”
  2. Tap on the event to open the Festival homepage.
  3. Tap the three lines in the top-left corner to open the menu.
  4. Select “Sign In.”
  5. Enter your email address or ticket ID.
  6. Check your inbox for a one-time password (OTP) and enter it to log in.

 Top tip: If you allow camera access, you can scan the QR code on your ticket to fill in your details automatically!

 Once you’re in, you’ll be asked to set up your profile.

 

How can I check what workshops I’m booked onto?

Once you have logged into the “Zoho Backstage for Attendees” app, you’ll be able to view your booked workshop sessions under “Your/My Sessions” tab.

 

How do I check who my agent one-to-one/s are with and the time?

If you have booked an agent one-to-one session for the weekend, you would have received a confirmation email on Wednesday 10 June with a reminder of the session/s you have booked, including the name of the agent and time. Times included in this email should be considered authoritative over any previous confirmation emails.

If you’re struggling tracking down the confirmation email, please:

  • Have a quick look in your junk or spam folder
  • Try searching your inbox for the following email subject line: “London Festival of Writing agent one-to-one booking reminder”.

Still stuck? Don’t worry, just speak to a member of the team and we’ll help.

 

How do I register when I arrive at the festival?

Before arriving at the festival, we recommend you download the event app (“Zoho backstage for attendees”) this will make checking in at the festival much easier for you.

When you arrive at the festival, please make your way to the registration desk. In order to check in, you will need to show either

  • your festival ticket and QR code from the confirmation email (sent at the point of purchase)
  • or, your ticket information and QR code on the event app (available under “Ticket” / “My Profile”).

 

How do I access my ticket?

You can access your ticket either:

Through the event app –

  • Login to the app
  • Open the menu
  • Select either “Ticket” or “My Profile”
  • You’ll then be able to view your ticket QR code

Or, via your emails –

  • Your confirmation email includes your festival ticket and QR code.

 

Do I need to check-in when I arrive at my workshops?

Yes, please, just show your festival ticket to a member of the Jericho team at the workshop door. This helps us:
  • Make sure everyone who booked a place on the workshop is able to attend.
  • Share any workshop materials with you afterwards (for example slides or handouts).
    • Related Articles

    • Access needs, dietary needs and other requests

      Access needs, dietary needs and other requests: I have access needs. Can these be accommodated? When you purchase your ticket, you’ll be asked about any access needs we should be aware of. You can edit these by clicking your initials/profile picture, ...
    • How to prepare for the London Festival of Writing

      How to prepare for the London Festival of Writing: What are the deadlines I should be aware of? You can find a to-do list with a countdown to our main booking deadline on the booking platform after purchasing your ticket. If you have an All-Access ...
    • Information you need to know before you purchase

      Information you need to know before you purchase: What are the deadlines I should be aware of? If you have an All-Access ticket, the following tasks need to be completed by May 18th 2026: • One-to-One bookings (deadline 10am BST) • One-to-One file ...
    • Booking a Festival One-to-One

      Booking a One-to-One at the Festival: How many sessions can I book, and on which days? All-Access weekend ticketholders are entitled to two 15-minute sessions: one on Saturday and one on Sunday. All-Access day tickets include one 15-minute session ...
    • Bursaries

      Bursaries for London Festival of Writing 2026: Which bursaries are available? For the London Festival of Writing 2026, we have two bursaries available: Fully Funded Place – covers the full cost of a Weekend Ticket Partially Funded Place – provides ...