Using the event website:
How do I buy tickets?
You can buy tickets on the event website for the London Festival of Writing 2027.
You will need to complete the following steps at checkout:
- Select Tickets: There are six ticket types available: Workshop Passes and All-Access Passes can each be selected for Saturday, Sunday, or the Full Weekend. Please read the information available below each ticket type carefully to ensure you are selecting the correct ticket. At the bottom of the ticket list, you will find a Ticket Insurance product, which is an optional add-on. For more information about this, please see the related FAQ: 'How does Ticket Insurance work?' Tickets and add-ons which you have added to your basket will be displayed on the right-hand side of the Ticket page.
- Select Sessions: You will be asked to select workshops available on the day(s) associated with your ticket. You can change these bookings later if you like, but we recommend selecting any workshops you're really keen to attend right away to avoid missing out. The full workshop/panel agenda can be found on the Agenda page.
- Share Details: You'll be asked to enter your the name you'd like to go by at the Festival, the genre(s) you write in, your email address and phone number. You will also be asked for your dietary requirements and any access needs at this stage. If you will be going by a pen name at the Festival, you can provide your legal name separately. If you are buying a ticket as a gift, you can untick 'I Am Attending' and enter the ticketholder's name and personal details below your own. Finally, please tick the boxes to consent to the use of your data and agree to our Terms and Conditions.
- Associate With Tickets: If you have selected a workshop for which only one ticket in your basket is valid, that workshop should be automatically assigned to the ticket. If you have purchased multiple tickets valid for a workshop, you will need to assign the workshop to the correct ticket.
Once your tickets have been purchased, you will receive a receipt and a confirmation email containing an e-ticket with a QR code. You will need to show this QR code for registration at the Festival. You will also be prompted to log into the booking platform to access your bookings and join the discussion.
You can use the link in your confirmation email or click Sign In on the navigation menu to access your account on the booking platform. You will be prompted to provide the email address you used to purchase your ticket or your ticket ID number (found at the bottom of your confirmation email). After entering either of these details, you will be sent an email from 'Zoho Backstage' with a one-time password (OTP) to validate your identity and allow you to log in. If you have not received this email within 5 minutes, please check your Spam/Junk folder.
Upon logging in for the first time, you will be invited to customise your profile. You can optionally add a profile picture, change your contact details, write a short 'About' bio, and add social media links. Clicking Next will bring you to the Interests section of your profile, where you can choose genres to help you connect with other attendees with similar interests. Finally, the Privacy Preferences allow you to customise your privacy on the booking platform by opting in or out of direct messages from other attendees, and setting your profile to public or private (which will affect whether or not you are shown on the Networking page). You can change any of these settings later by clicking your initials/profile picture and selecting Profile Settings.
I can't finish setting up my profile - help!
If you are having difficulty clicking 'Next', it is likely that cookies are not enabled in your browser.
Please first ensure that any cookie-blocking add-ons or extensions are switched off. Then, click the 'C' icon in the bottom left of the Festival booking platform and click Accept Cookies. Once you have accepted cookies, the profile set-up menu should work as expected.
The My Festival page is your handy guide to everything you should be thinking about in preparation for the Festival.
The Agenda page shows you all of the workshops and panels taking place at the Festival. You can swap between Saturday and Sunday using the tabs at the top of the agenda, or open Favourite Sessions to see the workshops you've already booked into.
One-to-Ones will be opening for booking on 3 February 2027. Once bookings are live, you will be able find more information about the sessions available and how to book.
Networking allows you to see other attendees with public profiles and their interests.
Discussions allows you to join chats and message other attendees.
How do I change my profile settings?
You will be asked to review your profile the first time you log into the booking platform after purchasing your tickets. To change these settings, click your initials/profile picture and select Profile Settings.
How can I check which workshops I’m booked onto?
Head to 'My Favourites' on the Programme tab of the event website (make sure you're signed in) and it will show you which sessions you're booked onto. You can also find this information on your ticket page, and in your email confirmation.
How do I check who my agent One-to-One(s) are with and at which time?
If you have booked an agent One-to-One session for the weekend, you will have received a confirmation email. We will also send you an email on Wednesday 9 June with a reminder of the session(s) you have booked, including the name of the agent and time.
If you’re struggling tracking down the confirmation email, please:
- Have a quick look in your junk or spam folder
- Try searching your inbox for the following email subject line: “Your one-to-one is booked! Time to upload your documents."
Still stuck? Don’t worry, just speak to a member of the team and we’ll help.
How do I register when I arrive at the festival?
When you arrive at the festival, please make your way to the registration desk. In order to check in, you will need to show either
- your festival ticket and QR code from the confirmation email (sent at the point of purchase)
- or, your ticket information and QR code on the event website (available under “Ticket” / “My Profile”).
How do I access my ticket?
You can access your ticket either:
Through the event website –
- Login to the website
- Open the menu
- Select either “Ticket” or “My Profile”
- You’ll then be able to view your ticket QR code
Or, via your emails –
- Your confirmation email includes your festival ticket and QR code.
Do I need to check-in when I arrive at my workshops?
No, you will not need to check-in to individual sessions - however, we kindly ask that you stick to the sessions that you have pre-booked. If you would like to attend a session that you haven't booked, we ask that you check if there is room with the staff member on the door. If it's a fully booked session, we will ask you to wait until everyone who has booked that session is seated. If there is a spare seat, you will be able to take it.