Agent One-to-One Sessions
Help and Troubleshooting
Why did I receive an email saying I haven't finished purchasing my session? This is an automated email which is triggered if you have an Agent One-to-One Session in your basket for a certain amount of time. If you have since purchased and booked your ...
After your Agent One-to-One session
Can I get a recording of my Agent One-to-One session? No, call recordings of Agent One-to-One sessions will not be made available. Instead, we recommend taking down plenty of notes during the session to help you refer back to the feedback you ...
Your Agent One-to-One call
What will my session involve? Your Agent One-to-One session will consist of a 15-minute phone call with an industry professional. You will receive feedback on your submitted documents (e.g. your query letter, synopsis, and the first 5,000 words of ...
Changing your Agent One-to-One details
How can I change the phone number on my booking record? Your session will be held over the phone, using the number provided at checkout. You can check this number by visiting My Account > Orders, selecting the correct order, and checking the billing ...
Agent One-to-One file uploads
What is the deadline for uploading my files? Files must be uploaded no later than one week (7 days) before the session. We cannot guarantee that any late files will be received or reviewed by your chosen agent. What will I need to upload? You will ...
Booking your Agent One-to-One
How can I view which agents are available? You can view a list of agents currently working with us on our Agent One-to-One page. You can use the dropdown search tools to filter the list by region (UK or US) and by genre. While researching agents, we ...